Contact Us

We read every message and usually reply within a few business days. The fastest way to reach the EasyFDown team is by email.

Support Email

What to Include in Your Message

To help us solve your issue quickly, please send us as much of the following information as possible:

• The exact Facebook video link you were trying to download
• The device and browser you were using, such as Android with Chrome or Windows with Edge
• What you expected to happen and what actually happened
• The date and time when the problem occurred
• A screenshot of the error, if you saw one

Bug Reports

Found something broken? Tell us the steps to reproduce the problem and we will investigate. Because Facebook changes how videos are served from time to time, reports like yours keep the tool working for everyone.

Feature Requests

We are always open to ideas that make downloading simpler. Let us know what would help you most, and we will consider it for a future update.

Copyright Requests

If you believe content accessible through EasyFDown infringes your rights, send the video link, a description of your ownership and your contact information. We take copyright concerns seriously and will respond promptly.